Privacy Policy
Effective Date: Sat Sep 6 - 2025
Mozza AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and website mozzaai.com.
1. Information We Collect
We may collect the following types of information:
User Inputs & Conversations: Data you enter or share with our AI systems, including text, voice, or other content.
Contact Information: Name, email address, phone number, or other details you provide when signing up or communicating with us.
Payment Information: Limited billing and payment details processed through secure third-party providers.
Usage Data & Cookies: Technical data about your device, browser, and interactions with our website or services.
2. How We Use Your Data
We use your information for purposes including:
Providing and maintaining our services.
Improving and training our AI models (conversations and user input may be reviewed in an aggregated or anonymized way).
Offering customer support and responding to inquiries.
Marketing and promotional communications (with opt-out options).
Ensuring legal and regulatory compliance.
3. Third-Party Services
We may share information with trusted third-party providers that help us operate our business, such as:
Go High Level (CRM & marketing platform)
OpenAI / Grok (AI model providers)
OpenPhone (business communications)
These providers process data on our behalf under strict confidentiality and security obligations.
4. Data Retention
We retain personal data only as long as necessary to provide services and comply with legal obligations. If you request deletion of your account, we will securely delete associated data unless retention is required by law.
5. User Rights
Depending on your jurisdiction (including GDPR and CCPA rights), you may have the right to:
Access and request a copy of your personal data.
Correct inaccurate or incomplete information.
Request deletion of your data.
Opt out of marketing communications.
Restrict or object to certain data processing activities.
To exercise these rights, contact us at [email protected].
6. Data Security
We take appropriate measures to protect your information, including:
Encryption of data in transit and at rest.
SSL-secured website and applications.
Access controls to limit who can access personal data.
7. International Data Transfers
We currently do not share data internationally. All data is processed and stored in the United States.
8. AI-Specific Data Handling
As an AI agency, MOzza AI may use user inputs and conversation data to:
Improve AI model accuracy and performance.
Develop new features and services.
Monitor AI systems for compliance and safety.
All training and improvement processes are conducted in compliance with applicable data protection laws. We do not sell your personal conversations or training data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For privacy-related questions or requests, you may contact us at:
MOzza AI
Richmond Avenue, Staten Island, New York
Email: [email protected]